Syllabus

Course Code: BLIS-108    Course Name: Users and Information Services (Theory and Practice)

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 Information Users and their Information Needs
- Conceptual Definitions of Data, Information, Knowledge and Wisdom.
- Information: Types and Characteristics.
- Categories of Information Users and their Characteristics.
- Information Need and Seeking Behavior: Concept and Models.
- User Studies: Need, Objectives, Plan and Methods.
- User Education: Concept, Need and Methods.
2 Information Services-I
- Information Services: An overview.
- Reference Service: Definition, Need, Types and Functions.
- Reference Process: Reference Question; Reference Interview.
- Referral Service
- Document Delivery Service
- Translation Services.
3 Information Services-II
- Current Awareness type of Service (CAS).
- Selective Dissemination of Information (SDI).
- Press Clipping Service.
- Indexing & Abstracting Service,
- Web-based or Internet-based Service.
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