Syllabus
Course Code: IMS-712 Course Name: Human Resources - Managing Interpersonal Group Processes |
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MODULE NO / UNIT | COURSE SYLLABUS CONTENTS OF MODULE | NOTES |
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1 | Group: Nature and Meaning, Informal and Formal Groups, Stages of Group Development, Pro-social Behavior. | |
2 | Group Performance Factors: Composition, Size, Norms, Cohesiveness; Social Loafing; Interpersonal Influence Processes: Social Facilitation, Imitation, Conformity, Obedience. | |
3 | Interpersonal Communication in Organizations: Communication Networks in Organizations, Barriers to Effective Communication; Group Decision-making: Techniques, Errors in Group Decision-Making. | |
4 | Interpersonal Awareness and Feedback Processes: Person Perceptions, Factors Affecting Person Perception; Attributions: Kelley’s Model of Attribution, Weiner’s Model of Attribution; Impression Management; Feedback Process; Functions of Feedback, Sources and Process of Feedback, 3600 Feedback. | |
5 | Competition in Organization: Consequences of Intergroup Competition, Reducing Negative Consequences of Intergroup Competition; Conflict: Nature, Level and Effects of Conflict; Managing Interpersonal and Intergroup Conflict; Negotiation in Organization, Introduction of Super Ordinate Goals. |