Syllabus

Course Code: IMS-712    Course Name: Human Resources - Managing Interpersonal Group Processes

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 Group: Nature and Meaning, Informal and Formal Groups, Stages of Group Development, Pro-social Behavior.
2 Group Performance Factors: Composition, Size, Norms, Cohesiveness; Social Loafing; Interpersonal Influence Processes: Social Facilitation, Imitation, Conformity, Obedience.
3 Interpersonal Communication in Organizations: Communication Networks in Organizations, Barriers to Effective Communication; Group Decision-making: Techniques, Errors in Group Decision-Making.
4 Interpersonal Awareness and Feedback Processes: Person Perceptions, Factors Affecting Person Perception; Attributions: Kelley’s Model of Attribution, Weiner’s Model of Attribution; Impression Management; Feedback Process; Functions of Feedback, Sources and Process of Feedback, 3600 Feedback.
5 Competition in Organization: Consequences of Intergroup Competition, Reducing Negative Consequences of Intergroup Competition; Conflict: Nature, Level and Effects of Conflict; Managing Interpersonal and Intergroup Conflict; Negotiation in Organization, Introduction of Super Ordinate Goals.
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