Syllabus
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Course Code: CC- BHMCT-12 Course Name: B) Housekeeping Operations – III (Practical) |
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| MODULE NO / UNIT | COURSE SYLLABUS CONTENTS OF MODULE | NOTES |
|---|---|---|
| 1 | Guest room inspection | |
| 2 | First aid, first aid kit, maintaining records | |
| 3 | Dealing with emergency situation | |
| 4 | Fire safety -firefighting, safety measures, fire drill (demo). | |
| 5 | Guest handling, Guest request, Guest complaints | |
| 6 | Handling room linen, guest supplies maintaining register and record replenishing floor pantry, stock taking, maintaining records | |
| 7 | Stain Removal | |
| 8 | Selection and Designing of Uniforms | |
| 9 | Laundry Machinery and Equipment | |
| 10 | Standard operating procedure- skill oriented task (e.g. cleaning and polishing glass, brass etc) | |
