Syllabus

Course Code: CC- BHMCT-4    Course Name: B) Housekeeping Operations – I ( Practical)

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 Sample Layout of Guest Rooms Single room, Double room, Twin room, Suite
2 Guest Room Supplies and Position in Standard room, Suite, VIP room special amenities
3 Cleaning Equipment-(manual and mechanical) Familiarization, Different parts, Function, Care and maintenance
4 Maids Trolley: Set Up, Stocking and usage.
5 Daily Cleaning of Guest room and Bath Room
6 Control desk records and formats
Inspection checklist
Records Room occupancy report
Checklist
Floor register
Work/ maintenance order
Lost and found
Maid’s report
Housekeeper’s report
Log book
Floor linen book/ register
VIP list
Call register
Record of special cleaning
Guest special request register
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