Syllabus

Course Code: CC-BHMCT-21    Course Name: Laundry Management (Theory)

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 • The Concept, Importance, Organization Structure,
• Functions of a Laundry,
• Professional Laundry Set Up,
• Linen Room, Uniform Room, Tailor Room, Setups & Functions,
• Equipments Used in laundry, Their Salient Features,
• On Premises Laundry,
• Off Premises Laundry,
2 • Laundry Location and Design,
• The Laundry Cycle: The collection of linen, sorting, tagging, washing, drying, ironing, storing, mending, discarding, process and precautions.
• Hotel Laundry Services, Records & Registers
3 • Valet Services: Collecting Guest laundry and returns, Do's and Don’ts;
• Handling guests Linens, Stains & Removals,
• Wash Care Instructions, Ironing and Dry Cleaning Instructions & Practices,
• Guest Communication & interactions,
4 • Energy Conservation,
• Effective Communications & Coordination in laundry
• Applications of Technology Out Sourcing,
• New Techniques and Trends
• Information Systems,
• Inventories and Audits,
• Legal and Ethical Issues in Laundry Services
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