Syllabus
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Course Code: CC-BHMCT-19 Course Name: Human Resource Management in Hotels (Theory) |
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| MODULE NO / UNIT | COURSE SYLLABUS CONTENTS OF MODULE | NOTES |
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| 1 | • Introduction, Definition & Concept, • Objectives of HRM • Concept and Challenges of HRM • Human Resource Functions • Scope of HRM • Human resource Planning & Process, |
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| 2 | • Recruitments, • Introduction, Concept, Sources, What to look for in prospective candidates, Recruitments • Policy and Techniques. Learning & Development, • Introduction, Concept, Functions, Training Cycle, Evaluation, Methods, • Organizational Culture & Training. • Performance Appraisal -Introduction, Purpose, Process, Challenges, Underlying Theories, Balance Score Card, • The360 Degree Feedback System, • Managing Employee Performance |
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| 3 | • Employee Motivation, Concept, Various Motivation Theories (Maslow's Theory, Herzberg's Theory, Adam's Equity Theory, B.F Skinners Reinforcement Theory), • Motivating Employees & Measurement. • Compensation & Benefits: Policy, Components, Determinants, Theories, • Employee Compensation Practices in India |
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| 4 | • Introduction, Theories of Motivation, • Correlates of Job Satisfaction, • Importance of Job Satisfaction, Measuring Job Satisfaction. Organizational Culture: Introduction, • Observational Aspects, Functions, Cultural Models, • Positive or Negative Organizational Cultures, • Managing and Changing Organizational Cultures. • Disciplinary Action: Introduction, Principles of Natural Justice, • Counseling, Disciplinary Guidelines, • Disciplinary Process, Charge Sheet |
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