Syllabus
|
Course Code: CC-BHMCT-15 Course Name: A) Accommodation Management – I (Theory) |
||
| MODULE NO / UNIT | COURSE SYLLABUS CONTENTS OF MODULE | NOTES |
|---|---|---|
| 1 | Accommodation Sector: - Introduction, Concept, and its need, various types of accommodation. Organization Structure of Hotels; Origin, growth and development of Hotel Sector in India (ITC, The Taj Group, The Oberoi Group), Foreign Hotel Chains in India – Hilton, Marriott, Hyatt |
|
| 2 | The Guest Accommodation: Guestrooms name list patters, layout, salient features, amenities, supplies and service, bathroom layout and supplies, floor pantries layout and description. Changing trends in Housekeeping: Introduction, Hygiene and sanitation, eco-friendly practices, outsourcing, IT-savvy housekeeping |
|
| 3 | Horticulture and Flower Arrangement: Introduction and essential components of horticulture, flower arrangement in hotel, designing flower arrangement. Pest control and Waste Management: type of pest, pest control, threshold level, integrated pest management, waste management, collection, segregation and disposal of waste, recycling, biogas plants. |
|
| 4 | Managing housekeeping personnel: Introduction, documents for personnel management, determining staff strength, recruitment, selection, hiring, scheduling, performance appraisal, employee welfare and discipline. | |
