Syllabus

Course Code: CC- BHMCT-8    Course Name: A) Housekeeping Operations – II (Theory)

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 CLEANING AGENTS
General Criteria for selection
Classification of cleaning Agents , Polishes and Floor seals
Use, care and Storage of cleaning agents
Distribution and Controls of cleaning Agents
Use of Eco-friendly products in Housekeeping
2 AREA CLEANING
Cleaning of Guest Rooms
Daily cleaning of (Occupied/ Departure, vacant , VIP rooms
Evening / Turn Down Service
Second Service
Bed Making
TYPES OF BEDS AND MATTRESSES
Front of the House area Cleaning
Back of House Areas Cleaning
Work routine and associated problems e.g. high traffic areas, Façade cleaning etc
3 COMPOSTION, CARE AND CLEANING OF DIFFERENT SURFACES:
Metals
Glass
Leather
Leatherettes
Rexines
Plastic
Ceramics
Wood
Wall finishes
Floor finishes
4 CONTRACT HOUSEKEEPING & KEY CONTROL
Types of keys
Computerised key cards
Key control
Contract services in Housekeeping Department
Types of contract services
Advantages & disadvantages of contract services
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