Syllabus

Course Code: DSE –BHMCT-1    Course Name: Introduction to Hospitality & Tourism Industry

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 Hospitality Industry- An introduction :
• Concept, origin and growth overtime,
• scope, current and future trends and developments in Industry
• Hospitality industry & linkages with other industries
• Role in global and Indian economy.
• External environment and hospitality industry
• Major international & Indian hotel chains
2 Ownership structure of hotels :
• Types- Sole proprietorship,
• Partnership,
• Management Contract,
• Joint Venture,
• Franchisee,
• Public Sector,
• Private Sector
• Referral Groups/Consortium-Concept, Features, Advantages and Disadvantages.
3 Hotel Organization : Small ,Medium, Large
• Organization structure & hierarchy of hotels
• Departments in hotels Front office, Housekeeping, Food and Beverage (service & production), Engineering & Maintenance, Security, Human Resource depts., Sales & Marketing, Purchase & Stores, Accounts.
• Inter relationship among various departments of hotels
• Hotel management & career opportunity
4 Hospitality Sectors :
• Accommodation: concept and types
• Food & Beverage sectors
• Tourism- concept, types
• Transportation: air, water & land
• Attraction, Recreation, Events and others.
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