Syllabus

Course Code: MBA -108    Course Name: Soft Skills/Seminar/Presentation

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 Soft Skills: An overview, Significance of Soft Skills, Major types Soft Skills, Other essential soft skills, Difference between soft skills and hard skills, Importance of Soft skills in industry, work place and students, Merits of Soft Skills, Ways to develop soft skills.
Communication skills: Definition, Process, the level of Communication, the flow of Communication, Communication Network, The Importance of Technical Communication, Professional Email, Contents, Structure, Email Types, Email Etiquette
Protocol: Meaning, Etiquettes, Body language, Business Meeting, Business Dress, Global Business Etiquette
Presentation Skills: Fear of Public Speaking, Group Discussion skills, Presentation Checkups, Presentation Delivery, Maintain audience level of attention, Presentation Delivery Problems, Emotional Intelligence, Time Management.
Job Search Techniques: Networking, Internet Resources, Classified Ads, Contacting Employees, Employment Agencies, Professional Associations, Job Fairs, Organize your Job Search, Managing Stress, Tips to Manage Stress, CV and Writing Resume, CV and Resume, Objectives of Resume/CV, Rules of Resume writing, things to be included in Resume, Never include in resume, References, Covering letter, (types, design of CV/Cover letter), Structure of Covering Letter, Job Interview Skills, Definition, Interview Tips, Before interview, During interview, After interview, Do’s and Don’ts of job interview, Telephone interviews.
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