Syllabus

Course Code: MC 106    Course Name: Marketing Management

MODULE NO / UNIT COURSE SYLLABUS CONTENTS OF MODULE NOTES
1 Marketing: meaning, scope and importance; Evolution of marketing; Understanding marketing in new perspective.
Managing the marketing mix, Marketing environment.
Information system and marketing research: importance, scope and steps of marketing research process.
Understanding consumer behaviour, Analysing business markets; Customer relationship management.
Product: concept and classification; New product development; Product-mix and product line strategies; Product life cycle strategies; Branding, packaging, labeling and warranty.
Price determination; Pricing policies and strategies.
Promotion programme: advertising, sales promotion, public relations, publicity and personal selling.
Distribution logistics and supply chain management; Marketing channels, Retailing, Wholeselling and physical distribution.
Social, ethical and legal aspects of marketing.
Marketing and information economy; Direct and online marketing.
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